Data Protection

WHAT DATA DO WE STORE

We store all of the data that we need in order to maintain our relationships with customers and clients. This data ranges from records including full name, telephone numbers, email, address.

WHY DO WE STORE YOUR DATA?

We store your data in order to provide the services that we offer for free and to fulfill our contractual undertakings with our customers and clients. Personal data is stored to be able to send you information and to register you for classes and recordings and teleclass. Recordings of classes and telecalls are stored and distributed to enable clients and customers to play back classes or telecalls they attended. Following the aforementioned classes or telecalls, recordings may also be turned into products that are sold in the shop.

WHO HAS ACCESS TO YOUR DATA?

We and our team have access to your data to be able to fulfill our contractual agreements with our customers and clients. Our team includes our communications and marketing team, our event hosts and promoters, and our administrative staff.
In addition, outsourcing work on specialist tasks within IT and accounting, for example, sometimes requires us to grant consultants access to your data whenever and wherever this is required to fulfill our legal obligations towards official authorities or to develop and improve our services.

HOW LONG IS THE DATA STORED?

We keep the data stored as long as…

  • We have a relationship with you as a customer, client or interested party
  • We are legally obliged to for tax purposes
  • Until you unsubscribe or ask us to delete your information

WHAT DATA PROTECTION RIGHTS DO YOU HAVE AS A CUSTOMER?

As a customer, you have the right to…

  • Manage your e-mail or paid subscription
  • Correct any and all information we have stored
  • Request details of the data we have stored regarding you
  • Request deletion or limitation of your stored data.

If you would like to update, change or amend your data, or would like to be deleted from our database please let us know by contacting us here: admin@drterriehope.com

ARE CUSTOMERS OBLIGED TO PROVIDE THEIR DATA?

Yes, as a customer or client, you must provide the data we need to be able to fulfill our contractual obligations within the various services we offer. Depending on what you are requesting from us, we will ask you to provide information shall as your full name, telephone number, e-mail, address, as well as details of dependents if applicable.